Privacy Policy

Mady is a fashion shopping website for Mady / ماضي at madycollections.com. During the MVP, checkout and order communication are handled through WhatsApp.

This policy explains the draft privacy approach for customers who browse the website, contact Mady, or send order messages through WhatsApp.

We may collect your name, phone number, email address if provided, delivery details, order messages, product questions, and customer support messages.

We may also collect basic website usage data, such as pages visited, browser/device information, and technical logs used to keep the website reliable.

We use customer information to respond to questions, confirm product availability, communicate about orders through WhatsApp, arrange delivery details, and provide customer support.

Prices are currently presented in USD. Shipping, returns, exchanges, and delivery timing should be confirmed through customer support before completing an order.

We do not sell customer personal information. Information may be shared with service providers when needed to operate the website, communicate with customers, or arrange order delivery.

We keep information only as long as reasonably needed for customer support, order communication, legal obligations, and business records.

You may request access to your personal information, correction of inaccurate information, or deletion of information where applicable.

To make a privacy request, contact contact@madycollections.com. You may also contact Mady by phone at +905310815715 or at Cihangir, Duba Sk. 2-28, 34310 Avcılar/İstanbul.